About

FAQ

• Where is the store based?

  Barry, United Kingdom

• Do you accept orders placed outside of the US?

  Yes! Beau Vie is worldwide.

• What is meant by 'marketplace'?

  At Beau Vie, we believe that life should be filled with beauty. So, in order to provide a large range of handpicked, beautiful products, that are useful in all aspects of our lifestyle, it was our dream to collaborate with our favourite unique markets to come together and create said vision, of a broad lifestyle shopping experience. We hope you enjoy shopping in our little online marketplace!

• Will my items arrive seperately?

  Due to Beau Vie being a collaborative marketplace, if you shop from one market, your items will arrive together. However, if you shop across our different markets, expect parcels to be individually sent respective of each market you are purchasing from. You will of course get tracking information for each package sent. Thank you! ♡⋆.˚

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 15 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please allow anywhere within 24 hours, or up to 5 days of time to allow for your order to be processed and packaged.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.